New state program seeks public’s voice on transportation policy and funding issues

September 21, 2012
WSTC

WSTC

The Washington State Transportation Commission (WSTC) recently launched the Voice of Washington State (VOWS) statewide public engagement program, which includes seven regional online discussion forums and an online survey panel. The WSTC is asking state residents to log on to www.voiceofwashingtonstate.org to sign up and share input on how to improve the state’s transportation system.

Individuals can join the VOWS Online Discussion Forums and publicly voice their opinions, post ideas and interact with other citizens in their community. They can also join the VOWS Survey Panel to participate in occasional online surveys. The Commission is using the new online forum technology to empower citizens to become thought-leaders on transportation
.
“Sparking a robust conversation around transportation issues, and collecting survey data that indicates people’s opinions and thoughts on policy and funding approaches, will help decision makers identify possible solutions and investment priorities,” noted Reema Griffith, executive director of the WSTC. “When people share what matters to them when they drive, ride, bike, walk or fly within their communities, their needs can be more effectively addressed.”

The ultimate goal is to gather public input on Washington state transportation policy and funding, and to inform the statewide discussion and decision-making process. Topics for discussion will focus on all things transportation: highways, mass transit, freight and high-speed rail, ferries, barges and aviation. The governor and Legislature will be briefed on the ideas and data generated through the online discussion forums and surveys.

The combination of the online survey and the regional online discussion forums is a new outreach strategy for the WSTC. While the Commission has conducted successful phone and email surveys through the Ferry Riders Opinion Group for a few years, the primary community input tool has been public meetings. The online tools remove the distance and travel barriers inherent to public meetings; this increases the opportunity for everyone – no matter where they live – to participate and share their views.

Details about the VOWS program components are as follows:

  • The VOWS Online Discussion Forums are for publicly sharing, voting and commenting on regional and statewide transportation ideas. Participants can join any or all of the seven regional discussion forums.
  • The VOWS Survey Panel is a way for citizens to communicate their opinions and preferences by taking occasional surveys on transportation policy, funding and tax issues. The result is statistically valid data representing the priorities and opinions of Washington state residents. The input from individuals is anonymous because the survey company does not attach personal information to the survey results. Each participant will receive the surveys through email.

The seven regional discussion forums are: West (Region 1), North Puget Sound (Region 2), Central Puget Sound (Region 3), Southwest (Region 4), Central (Region 5), Northeast (Region 6) and Southeast (Region 7).  Discussions within each forum will focus on both region-specific issues as well as statewide topics, such as roads and pedestrian safety.

Any Washington state resident is eligible to join the VOWS Online Discussion Forums or the VOWS Survey Panel. Registration is limited to one email address per person; submission of the person’s name, email address and county is all that is required to set up a VOWS account for participation.


DOL makes managing driver and vehicle licenses easier

September 17, 2012
DOL image

DOL image

OLYMPIA—The Department of Licensing introduced a fast, easy way to manage your driver license and all of your vehicle, trailer and boat licenses in one secure online service called License Express.

This new service allows people to take care of all of the most common DOL license transactions like renewals and address changes. It also makes it easy to take care of many less common tasks like ordering a duplicate driver license or ID card, signing up for email renewal reminders, ordering copies of your driving record and report the sale of vehicles or boats.

It’s no secret our customers typically dread a trip to a local driver licensing office to wait for service,” Licensing Director Alan Haight said. “License Express is like having a DOL office at home.”

License Express ties together DOL’s most popular online services that, individually, have been used more than 2.5 million times by customers wanting to skip a trip to an office. DOL plans to keep improving this new service over time and adding more features to make it even more useful and save DOL customers more time.

License Express takes advantage of a highly secure login process through the state’s Secure Access Washington service to safeguard personal information.

DOL customers can learn more about this new service and sign up at the DOL website at dol.wa.gov.


Consumer Alert: Beware of Bogus Phone Claims

September 11, 2012

 A Washington resident tells us that a company recently called him to say it had learned from the “DMV” that he was paying too much for auto insurance. 

Rest assured, the Department of Licensing keeps no record of the amount you pay for insurance.

In fact, whenever a company tries to sell you something by claiming to have DOL data, it should raise red flag.  That’s because we don’t release data for marketing purposes.

However, we do have a sincere interest in protecting you from bogus claims and possible scams. 

For example, earlier this year, several websites emerged offering to help provide driver licenses for a fee.  While those websites might appear to be official, they are NOT affiliated with the Washington State Department of Licensing.  And unlike those websites, DOL never charges a fee for customer service or for the use of any of our forms.

Here’s the video we produced earlier this year regarding those questionable websites; showing yet another example of how suspect companies are trying to take advantage of consumers.


Follow

Get every new post delivered to your Inbox.

Join 4,179 other followers