State begins rolling out six-year driver licenses on February 10

February 6, 2014
WA DOL

WA DOL

Beginning February 10, all new driver license applicants will receive a license that’s valid for six years, as the Department of Licensing starts transitioning from a five-year to a six-year driver license.

New driver license applicants include individuals applying for their first license and those who are transferring their licenses from another state.

The per-year cost for a driver license will remain at $9 per year, but new applicants will pay for the additional year, which changes the fee from $45 to $54, not including the $35 application fee.

Adding a new motorcycle endorsement for up to six years will cost $2 per year.

Washingtonians who are obtaining their first Washington state ID cards will also be issued a card valid for six years beginning on February 10, at a cost of $54, or $9 per year.

Those renewing a current Washington driver licenses or ID cards will start transitioning to a six-year renewal period later this year.

In 2012, the Washington State Legislature authorized extending driver’s license terms from five to six years to improve customer service by reducing customer volumes and wait times in driver license offices.


Commercial drivers must self-certify their driver status before Jan. 30 deadline

November 4, 2013
DOL photo

DOL photo

The Department of Licensing recently sent notifications by mail to about 60,000 individuals with commercial driver licenses to let them know the deadline is approaching to complete and submit the required form to self-certify the type of commercial driving they do.

All CDL holders are required to submit a self-certification form to DOL before January 30, 2014. Failure to do so will result in losing their CDL and the driver will be required to get a driver license without the CDL endorsement.  A self-certification form can be completed by visiting any DOL driver licensing office.

This self-certification is required to help ensure state and federal transportation agencies know who is required to keep current medical certificates on file with DOL. This includes all CDL holders who drive commercial vehicles in connection with interstate commerce.

Drivers that operate entirely within Washington state and don’t drive in connection with interstate commerce (intrastate drivers) are still required to self-certify, but are not required to keep their medical certificates on file with DOL.

DOL began notifying commercial drivers about this requirement in 2011. More information is available on the Department of Licensing website.

As of October 5, 2013, there are 194,743 individuals with CDL endorsements on their driver license. These endorsements break down as follows:

  • Class A:  137,681
  • Class B:  52,883
  • Class C:  4,179

Department of Licensing launches new, time-saving online driver licensing services

September 12, 2013
WA DOL

WA DOL

DOL recently introduced two new online services that will save our customers time. The first, our Online Driver License Pre-Application, allows individuals seeking their first Washington State driver license or ID card to start the process online to save themselves time in our offices. When they do visit a driver license office, our staff simply verifies the information provided while validating their identity documents.  
 
The second new online application is designed for teens with an instruction (learner’s) permit. After they successfully complete the required traffic safety course and driver testing at a licensed driver training school, they can go online to finalize their driver license and pay the required licensing fees without another visit to a driver licensing office. After completing the simple online process, their new license is mailed to them, saving them the second visit to a driver license office.  

DOL wait times plummet due to shift in testing locations, popularity of online and mail services

February 26, 2013
dol.wa.gov

dol.wa.gov

(Olympia) A new state program allowing the private sector to conduct driver knowledge and skills testing has produced more good news for visitors to DOL offices: the shortest wait times in nearly a decade.

The new program allows driver training schools and school district driver training programs across the state to conduct driver knowledge and skills testing for new driver license applicants.

Moving those testing services outside of DOL removed some of the most time-consuming transactions at the agency’s licensing service offices.

In recent months, the average statewide wait time at licensing service offices has remained steady at 10 minutes.

Driver licensing offices are currently maintaining the best wait times we’ve seen in eight years, despite an 11 percent increase in licensed drivers, and the closing and consolidation of several licensing offices over this time period.

Shorter wait times at those offices are also attributed to service innovations, including expanded online and mail-in options.

In 2012, nearly one-quarter of DOL’s 3.4 million driver transactions were done by people who didn’t step foot inside an office—by mail or Internet. In five years, that percentage has grown from 5 percent to 23 percent.

The drop-off in foot traffic at those offices provides employees with more time to inspect identity documents and for spending more time at the counter to better serve customers.  It also allows more time for community outreach

To conduct driver tests, driver training schools must be licensed with the state or be part of a state-certified public school driver training program. They have to apply for the authority to administer driver testing, and are subject to audits and record checks.

After passing the tests, customers go to a licensing office to obtain their license. Customers are still required to pay the driver license application fee to DOL. Driver training schools will set the fee they charge for the tests.

The program is the final phase of implementing House Bill 1635, which gives the Department authority to contract with private driver training schools, school districts and motorcycle training schools to conduct some knowledge and skills tests. The bill was passed in an effort to reduce wait times in licensing service offices.

For a list of state-approved driver training schools, go to:http://www.dol.wa.gov/driverslicense/testing.html.


New app helps suspended drivers get their license reinstated

February 7, 2013

The process of getting a suspended license reinstated can seem daunting.  For many, it’s a labyrinth of trying to figure-out which courts and/or agencies must be contacted in order to clear-up unresolved cases.

But now, the Department of Licensing is offering a fast and simple solution people can use to piece all of that information together.

It’s a simple app on the DOL’s website, dol.wa.gov.

“We want to make it as quick and easy as possible for them to get their license back,” said DOL spokesperson Brad Benfield.

After the user enters some basic information, the online app provides a specific list of what that person must do to get his or her license reinstated.

“What we’re finding is that people are able to go online, use the reinstatements program, and systematically work their way through all of the issues that they need to work through to get their license back.   And as they continue to check in on it, those things that they’ve taken care of come off the list until the day when they find out that they’re actually eligible for reinstatement,” Benfield said.

That’s a huge departure from the common scenarios that’ve played-out for years:  people using their valuable time to go to a DOL office or calling the agency as they attempt to figure-out how to get their license reinstated.

Now, all of that information is at a person’s fingertips.  You might say the app puts you at the front of the line.

And it’s free.

Believe it or not, there are companies who charge to provide you with this same information.

Benfield also has this heads-up for people who’ve only  recently learned that their license will be suspended.

“Until that license is actually suspended, they’re not going to be able to use this system because it provides a snapshot of what’s going on with their record on any given day.  If their license hasn’t been suspended yet, (the app’s) not yet going to reflect that. “

The DOL recently produced a video about the app and posted it to its YouTube channel.

YouTube video:  http://youtu.be/LidYMIP6v0c

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