Prom season is upon us, and many high school students will be trying to make their special night even more fun by hiring a limo. The Department of Licensing reminds parents and students to check to see if the limo they hire is licensed by the state.
Ride safely to the prom in a licensed limo
April 11, 2013DOL wait times plummet due to shift in testing locations, popularity of online and mail services
February 26, 2013(Olympia) A new state program allowing the private sector to conduct driver knowledge and skills testing has produced more good news for visitors to DOL offices: the shortest wait times in nearly a decade.
The new program allows driver training schools and school district driver training programs across the state to conduct driver knowledge and skills testing for new driver license applicants.
Moving those testing services outside of DOL removed some of the most time-consuming transactions at the agency’s licensing service offices.
In recent months, the average statewide wait time at licensing service offices has remained steady at 10 minutes.
Driver licensing offices are currently maintaining the best wait times we’ve seen in eight years, despite an 11 percent increase in licensed drivers, and the closing and consolidation of several licensing offices over this time period.
Shorter wait times at those offices are also attributed to service innovations, including expanded online and mail-in options.
In 2012, nearly one-quarter of DOL’s 3.4 million driver transactions were done by people who didn’t step foot inside an office—by mail or Internet. In five years, that percentage has grown from 5 percent to 23 percent.
The drop-off in foot traffic at those offices provides employees with more time to inspect identity documents and for spending more time at the counter to better serve customers. It also allows more time for community outreach
To conduct driver tests, driver training schools must be licensed with the state or be part of a state-certified public school driver training program. They have to apply for the authority to administer driver testing, and are subject to audits and record checks.
After passing the tests, customers go to a licensing office to obtain their license. Customers are still required to pay the driver license application fee to DOL. Driver training schools will set the fee they charge for the tests.
The program is the final phase of implementing House Bill 1635, which gives the Department authority to contract with private driver training schools, school districts and motorcycle training schools to conduct some knowledge and skills tests. The bill was passed in an effort to reduce wait times in licensing service offices.
For a list of state-approved driver training schools, go to:http://www.dol.wa.gov/driverslicense/testing.html.
Driver testing to be conducted outside DOL across the state
November 27, 2012
OLYMPIA— On December 1, the Department of Licensing will expand a new program allowing driver training schools and school district driver training programs across the state to conduct driver knowledge and skills testing for new driver license applicants.
“We started this program in King County and it has gone smoothly,” said DOL Director Alan Haight. “Now driver training schools in many other areas of the state are ready to conduct drive tests, which will remove one of the most time-consuming transactions from our offices. We think this is going to speed things up for other customers who must come into an office.”
As of December 1, driver knowledge and skills tests will no longer be offered in the following licensing service offices: Bellingham, Friday Harbor, Everett, Greenwood, Smokey Point, Renton, Federal Way, Lacey, Parkland, Centralia, Vancouver East, Vancouver North, Kennewick, Chelan, Ellensburg, Wenatchee, Davenport, Newport, and Spokane.
Previously scheduled drive tests will be honored in these offices. The Department of Licensing will continue to offer tests in areas that don’t have driver training schools nearby that offer testing.
To conduct driver tests, driver training schools must be licensed with the state or be part of a state-certified public school driver training program. They have to apply for the authority to administer driver testing, and are subject to audits and record checks.
After passing the tests, customers will go to a licensing office to obtain their license. Customers are still required to pay the driver license application fee to DOL. Driver training schools will set the fee they charge for the tests.
The program is the final phase of implementing House Bill 1635, which gives the Department authority to contract with private driver training schools, school districts and motorcycle training schools to conduct some knowledge and skills tests. The bill was passed in an effort to reduce wait times in licensing service offices.
For a list of state-approved driver training schools, go to: http://www.dol.wa.gov/driverslicense/testing.html.
Nearly 8-thousand WA residents have already signed-up for License Express website
October 22, 2012
In one month, thousands of Washington residents have already signed-up for the convenience of the state’s new License Express website.
On September 17, the Department of Licensing announced that License Express is a website where residents can securely manage their driver license, ID card, cars, motorcycles, watercraft and trailers.
That’s right, all in one place!
As of October 19, the total number of people who’ve signed-up for the site is 7,988.
To learn more about License Express, check-out the video tour.
Want to join now? Here’s our direct link to the sign-up page.
DOL makes managing driver and vehicle licenses easier
September 17, 2012OLYMPIA—The Department of Licensing introduced a fast, easy way to manage your driver license and all of your vehicle, trailer and boat licenses in one secure online service called License Express.
This new service allows people to take care of all of the most common DOL license transactions like renewals and address changes. It also makes it easy to take care of many less common tasks like ordering a duplicate driver license or ID card, signing up for email renewal reminders, ordering copies of your driving record and report the sale of vehicles or boats.
“It’s no secret our customers typically dread a trip to a local driver licensing office to wait for service,” Licensing Director Alan Haight said. “License Express is like having a DOL office at home.”
License Express ties together DOL’s most popular online services that, individually, have been used more than 2.5 million times by customers wanting to skip a trip to an office. DOL plans to keep improving this new service over time and adding more features to make it even more useful and save DOL customers more time.
License Express takes advantage of a highly secure login process through the state’s Secure Access Washington service to safeguard personal information.
DOL customers can learn more about this new service and sign up at the DOL website at dol.wa.gov.

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