October 22, 2012
In one month, thousands of Washington residents have already signed-up for the convenience of the state’s new License Express website.
On September 17, the Department of Licensing announced that License Express is a website where residents can securely manage their driver license, ID card, cars, motorcycles, watercraft and trailers.
That’s right, all in one place!
As of October 19, the total number of people who’ve signed-up for the site is 7,988.
To learn more about License Express, check-out the video tour.
Want to join now? Here’s our direct link to the sign-up page.
September 17, 2012
OLYMPIA—The Department of Licensing introduced a fast, easy way to manage your driver license and all of your vehicle, trailer and boat licenses in one secure online service called License Express.
This new service allows people to take care of all of the most common DOL license transactions like renewals and address changes. It also makes it easy to take care of many less common tasks like ordering a duplicate driver license or ID card, signing up for email renewal reminders, ordering copies of your driving record and report the sale of vehicles or boats.
“It’s no secret our customers typically dread a trip to a local driver licensing office to wait for service,” Licensing Director Alan Haight said. “License Express is like having a DOL office at home.”
License Express ties together DOL’s most popular online services that, individually, have been used more than 2.5 million times by customers wanting to skip a trip to an office. DOL plans to keep improving this new service over time and adding more features to make it even more useful and save DOL customers more time.
License Express takes advantage of a highly secure login process through the state’s Secure Access Washington service to safeguard personal information.
DOL customers can learn more about this new service and sign up at the DOL website at dol.wa.gov.
June 7, 2012
The Department of Licensing (DOL) is starting to use a facial recognition matching system as part of our ongoing efforts to prevent individuals from obtaining multiple driver licenses or ID cards or attempting to obtain a license or ID in the name of another Washington resident. DOL is committed to doing everything we can to protect the identities of Washington residents.
DOL has used facial recognition as part of the Enhanced Driver License program since 2008 and in our regular driver license and ID card processes during the pilot program from November 2009 through June 2011.
How does facial recognition system work?
Using your regular driver license or ID card photo, the system uses sophisticated mathematics to create a digital template of facial features that aren’t easy to alter, such as eye sockets, cheekbones and sides of the mouth.
Before a new license is issued, the system compares the template it creates to with all of the templates already in our database to determine if someone is attempting to apply for a license using a name other than their own. When potential conflicts are detected, the system flags them for review by specially trained DOL staff.
DOL’s facial recognition system is designed to be an accurate, non-obtrusive fraud detection tool. When staff investigators confirm an individual may have more than one identity in our system, DOL offers the individual an opportunity to explain. A hearing is offered before any administrative action to suspend or cancel a license or ID card is taken.
Facial recognition templates are not shared
We do not share the use of the system with law enforcement or the other agencies without a court order and do not release facial recognition system results. However, when our efforts find probable fraud or identity theft we inform appropriate partner agencies who can investigate for identity-based crime or entitlement fraud.