This just in: Latest wait times at DOL offices during EDL crunch

Early indications are starting to show that demand for Washington’s Enhanced Driver License is returning to normal levels following the large upward spike that followed the June 1 implementation of the Western Hemisphere Travel Initiative.

That’s not say that some offices aren’t experiencing unusually long wait times.  They are.  In short, a lot of people are opting for the convenience and affordability of an EDL instead of a passport.

Now, here’s a look at the latest average wait time numbers.  These figures represent average wait times at DOL offices on July 7, 2009:

  • Bellingham:  58 minutes
  • Bothell:  1 hour, 4 minutes
  • Everett:  46 minutes
  • Kennewick:  57 minutes
  • Lacey:  1 hour, 20 minutes
  • Lynnwood:  39 minutes
  • Mt. Vernon:  60 minutes
  • Parkland:  1 hour, 10 minutes
  • Renton:  3 hours, 2 minutes
  • Seattle (west):  53 minutes
  • Seattle (east):  2 hours, 4 minutes
  • Smokey Point:  1 hour, 3 minutes
  • Spokane:  45 minutes
  • Vancouver (north): 41 minutes
  • Wenatchee:  48 minutes


In a July 6 news release,  DOL announced immediate actions to reduce wait times at several locations.  Those actions included, “Screening applicants waiting outside beginning at 7:15 am.”

Since that news release went out,  we’ve learned some customers thought DOL would open office doors at 7:15am.  That’s not the case.  The screenings are taking place outside and prior to regularly-scheduled business hours.

The outside screenings are taking place at DOL offices in:

  • Lacey
  • Kennewick
  • Mount Vernon
  • Parkland
  • Renton
  • Smokey Point
  • Spokane
  • West Seattle

Due to low volume, the DOL’s Wenatchee office is no longer offering screenings prior to normal business hours.

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