Summer is traditionally a very busy time in driver licensing offices, but customers across the state are enjoying average wait times of less than 30 minutes this season. Statewide average wait times are down sharply compared to last year and have been below 30 minutes for the past four months.
The average amount of time customers spent waiting for service in a driver licensing office in July was 28 minutes. This is a significantly lower than the average of 42 minutes in July last year.
While average wait times are way down across the state, some offices still have longer wait times than others. A great way to save time is to visit DOL’s Internet website and check the current wait time of the office you are planning to visit before you go. Also, keep in mind that many of DOL’s most common transactions, like driver license renewal and requesting a copy of your driving record, are offered online at the DOL website.
It’s also important to keep in mind that wait times can vary greatly depending on the day of the week and time of day customers choose to visit a driver licensing office. Watch the video below for tips on how to make your next visit a quick one.