DOL customers have now watched agency-produced videos on the agency’s YouTube channel more than a million times.
DOL created a YouTube channel and began posting public service videos in March 2009. Our goal for the videos is to provide customer service, public safety, and consumer protection information directly to consumers in a way many favor.
In addition to being available on YouTube, the videos are featured on the DOL Internet website, often located in places that support more detailed written information about a topic. Several videos focus on consumer protection issues like buying a car or what to look for when renting a limousine.
The most popular videos include a four-part series designed to help people become familiar with the parts of the driver licensing road test that many consider the most challenging. As a series, these four videos have been viewed more than a half million times since they were posted 10 months ago. Similar videos that illustrate the motorcycle endorsement road test also have been very popular.