DOL signs agreements with four Latin American General Consulates regarding acceptable proof of identity

September 7, 2018

Department of Licensing Director Teresa Berntsen, and four Consulates Generals of Seattle representing El Salvador, Guatemala, Honduras, and Peru, signed an agreement this morning that allows the acceptance of their national ID cards and consulate cards to be used as proof of identity when seeking a Washington State driver license or identification card.

“Today marks a milestone in the Department of Licensing’s efforts to improve customer service and build relationships of trust,” said Berntsen. “We understand the importance of establishing identity when you become a resident of our state.  Working in partnership, we were able to create a process to make it happen.”

The agreements were signed by Elgardo de Jesús Chavez, Consulate of Honduras, Claudia Gatica de Moreno, Consulate of Guatemala, Miguel Ángel Velásquez Garcia, Consulate of Perú, and Clary Monzón, Consulate of El Salvador.

Group_finalLeft to right: DOL – Brad Benfield, Assistant Director; Meghann McCann, Deputy Director; Beau Perschbacher, Policy and Legislative Director; Teresa Berntsen, Director; Elgardo de Jesús Chavez, Consulate of Honduras; Claudia Gatica de Moreno, Consulate of Guatemala; Miguel Ángel Velásquez Garcia, Consulate of Perú; Clary Monzón, Consulate of El Salvador; and DOL Outreach Manager Rafael Estevez.

Department of Licensing launches a new, fully modernized driver licensing system

September 4, 2018

Drives logo

The Washington State Department of Licensing launched a modernized driver licensing system over Labor Day weekend. Customers will experience slower service during this transitional time.

The new system will improve services to citizens, agency business partners, and the state’s transportation system. State and federal agencies that rely on DOL data for public safety, licenses, identification cards, and revenue will also benefit from the new system.

This is the second in a series of overhauls to DOL’s legacy systems.  The first phase, which updated vehicle licensing systems, was successfully completed in December 2016.  A third project is planned to address the agency’s Business and Professional Licensing systems.

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