November 23, 2016
On December 12, 2016, the Washington State Department of Licensing will begin using a new, state-of-the-art computer system for all vehicle and boat title and registration transactions statewide. This new system replaces a 30-year-old, text-based system with a modern system used successfully in several other states across the country.
The launch of this new system will have a few customer service impacts both before and after it is turned on Dec. 12:
- Online vehicle tab renewal will be offline from midnight on Dec. 6 until the new system is turned on Dec. 12. Other vehicle-related online services, like online filing of a report of sale, online vehicle or boat change of address, and other types of vehicle or boat online transactions or look-ups, will be offline from the evening of Friday, Dec. 9 until the new system is turned on Dec. 12.
- Licensing offices across the state may close a little early on Friday, Dec. 9 to ensure all transactions are finalized prior to shutting down the old computer system on Friday evening.
- All vehicle licensing offices will be closed on Saturday, Dec. 10.
- Following the launch on Dec. 12, customers may experience longer office wait times as vehicle licensing office staff become comfortable processing transactions using the new system. DOL is asking customers for patience in the days immediately following the launch.
“The new system is a tremendous new tool to make our jobs faster and easier,” Licensing Director Pat Kohler said. “We’ve invested in training to teach our users how to use it, but until they get comfortable processing real transactions with real customers, we expect office wait times to be a little longer than usual.”
Vehicle licensing customers can avoid longer wait times by taking care of annual tab renewals in vehicle licensing offices prior to Dec. 9 or online prior to Dec. 6.
The new system, called DRIVES, is being rolled out in two phases between Dec. 2016 and June 2018. The first phase replaces DOL’s obsolete vehicle and boat titling and registration computer systems. The second phase, scheduled for June 2018, will replace DOL’s obsolete driver licensing systems.
When completed, the new DRIVES system will provide all of our customers, employees and business partners with better, more reliable systems and processes, provide more accurate records for law enforcement use, and allow for faster and easier system changes to support new or changing laws and business processes.
October 4, 2013
Personalized license plate fees for both new plates and renewals were increased by $10 this year for vehicles with tabs that expire on or after Oct. 1, 2013.
The additional $10 will be deposited in the state Wildlife Account used by the Department of Fish and Wildlife to support programs focused on the study, protection and enhancement of wildlife species that are not hunted, fished or trapped. Often referred to as “nongame wildlife,” these species represent most of the endangered and non-endangered animals in our state.
Individuals with personalized license plates due for renewal on or after October 1st will now pay $42 per year in addition to all other annual registrations fees. The fee for new personalized plates was increased to $52.
There are currently about 85,000 vehicles in our state with personalized license plates. To learn more about personalized plates, visit dol.wa.gov.
January 3, 2013
New specialty license plates featuring the 4-H clover and Washington state flower, the rhododendron, are now available.
Revenue generated from the sale of specialty plates not only goes to the state, but also goes to organizations associated with each plate.
For example, money collected from the sale of the 4-H plate goes toward activities to support the 90,000 Washington boys and girls that participate in 4-H.
And revenue from the state-flower plate generates revenue for garden associations statewide.
Specialty plates cost $40 more than standard plates; renewal costs $30.
Visit the DOL’s website at the links below to learn how to purchase each specialty plate.
State Flower plates
October 22, 2012
In one month, thousands of Washington residents have already signed-up for the convenience of the state’s new License Express website.
On September 17, the Department of Licensing announced that License Express is a website where residents can securely manage their driver license, ID card, cars, motorcycles, watercraft and trailers.
That’s right, all in one place!
As of October 19, the total number of people who’ve signed-up for the site is 7,988.
To learn more about License Express, check-out the video tour.
Want to join now? Here’s our direct link to the sign-up page.
October 1, 2012
OLYMPIA — Several fees related to driver and vehicle licensing charged by the Department of Licensing increased today.
These fee increases, passed by the 2012 State Legislature, are required to continue to fund the operation and maintenance of the roads, streets, bridges, ferries, transit systems, and other services that make up our vital transportation system.
(Please click image below for larger view of fees.)
September 17, 2012
OLYMPIA—The Department of Licensing introduced a fast, easy way to manage your driver license and all of your vehicle, trailer and boat licenses in one secure online service called License Express.
This new service allows people to take care of all of the most common DOL license transactions like renewals and address changes. It also makes it easy to take care of many less common tasks like ordering a duplicate driver license or ID card, signing up for email renewal reminders, ordering copies of your driving record and report the sale of vehicles or boats.
“It’s no secret our customers typically dread a trip to a local driver licensing office to wait for service,” Licensing Director Alan Haight said. “License Express is like having a DOL office at home.”
License Express ties together DOL’s most popular online services that, individually, have been used more than 2.5 million times by customers wanting to skip a trip to an office. DOL plans to keep improving this new service over time and adding more features to make it even more useful and save DOL customers more time.
License Express takes advantage of a highly secure login process through the state’s Secure Access Washington service to safeguard personal information.
DOL customers can learn more about this new service and sign up at the DOL website at dol.wa.gov.