Department of Licensing launches a new, fully modernized driver licensing system

September 4, 2018

Drives logo

The Washington State Department of Licensing launched a modernized driver licensing system over Labor Day weekend. Customers will experience slower service during this transitional time.

The new system will improve services to citizens, agency business partners, and the state’s transportation system. State and federal agencies that rely on DOL data for public safety, licenses, identification cards, and revenue will also benefit from the new system.

This is the second in a series of overhauls to DOL’s legacy systems.  The first phase, which updated vehicle licensing systems, was successfully completed in December 2016.  A third project is planned to address the agency’s Business and Professional Licensing systems.

For more information about DRIVES, visit http://www.dol.wa.gov/about/what-is-drives.html.


Update — DOL office closures and online services temporary shutdown is happening this week

August 28, 2018

Click for larger view.

The Department of Licensing’s transition to a new and improved computer system is underway.

It started with some of our online services beginning to shutdown on Sunday, August 26.  Those online services will return on Monday, September 4.

Next up?  Two major developments begin this Friday:

All driver licenses offices will be closed this Friday, August 31, through Monday, September 3.

And all vehicle licensing offices will be unable to do vehicle transactions from August 31 through Monday, September 3.

All of these impacted areas—driver licensing offices, vehicle transactions, and online services—will be available on Tuesday, September 4.

DOL apologizes for any inconvenience these closures may cause.

We also look forward to serving you better than ever before, thanks to our state’s new, user-friendly computer system for driver and vehicle services.

For more information, please visit dol.wa.gov.

 



DOL vehicle licensing system will be down on December 10 for system replacement

November 23, 2016

drives-logoOn December 12, 2016, the Washington State Department of Licensing will begin using a new, state-of-the-art computer system for all vehicle and boat title and registration transactions statewide. This new system replaces a 30-year-old, text-based system with a modern system used successfully in several other states across the country.

The launch of this new system will have a few customer service impacts both before and after it is turned on Dec. 12:

  • Online vehicle tab renewal will be offline from midnight on Dec. 6 until the new system is turned on Dec. 12. Other vehicle-related online services, like online filing of a report of sale, online vehicle or boat change of address, and other types of vehicle or boat online transactions or look-ups, will be offline from the evening of Friday, Dec. 9 until the new system is turned on Dec. 12.
  • Licensing offices across the state may close a little early on Friday, Dec. 9 to ensure all transactions are finalized prior to shutting down the old computer system on Friday evening.
  • All vehicle licensing offices will be closed on Saturday, Dec. 10.
  • Following the launch on Dec. 12, customers may experience longer office wait times as vehicle licensing office staff become comfortable processing transactions using the new system. DOL is asking customers for patience in the days immediately following the launch.

“The new system is a tremendous new tool to make our jobs faster and easier,” Licensing Director Pat Kohler said. “We’ve invested in training to teach our users how to use it, but until they get comfortable processing real transactions with real customers, we expect office wait times to be a little longer than usual.”

Vehicle licensing customers can avoid longer wait times by taking care of annual tab renewals in vehicle licensing offices prior to Dec. 9 or online prior to Dec. 6.

The new system, called DRIVES, is being rolled out in two phases between Dec. 2016 and June 2018. The first phase replaces DOL’s obsolete vehicle and boat titling and registration computer systems. The second phase, scheduled for June 2018, will replace DOL’s obsolete driver licensing systems.

When completed, the new DRIVES system will provide all of our customers, employees and business partners with better, more reliable systems and processes, provide more accurate records for law enforcement use, and allow for faster and easier system changes to support new or changing laws and business processes.


Full implementation of Wheeled All-terrain Vehicles legislation begins May 18

June 1, 2015

Full implementation of Wheeled All-terrain Vehicles (WATVs) legislation (ESHB 1632) will begin May 18, 2015.

The department has been licensing WATVs through a manual process since October 2013 and began issuing metal tags through a modified manual process in June 2014.

A WATV is –

(a) any motorized nonhighway vehicle with handlebars that is fifty inches or less in width, has a seat height of at least twenty inches, weighs less than one thousand five hundred pounds, and has four tires having a diameter of thirty inches or less; or

(b) a utility-type vehicle designed for and capable of travel over designated roads that travels on four or more low-pressure tires of twenty psi or less, has a maximum width less than seventy-four inches, has a maximum weight less than two thousand pounds, has a wheelbase of one hundred ten inches or less, and satisfies at least one of the following: (i) Has a minimum width of fifty inches; (ii) has a minimum weight of at least nine hundred pounds; or (iii) has a wheelbase of over sixty-one inches.

Unlike off-road vehicles (ORVs), the WATV is identified by a metal tag and tabs. The metal tag will have tabs indicating whether the vehicle is licensed for off-road use or off-road and on-road use.

Metal tags will be mailed from the special license plate unit at the department’s headquarters office. Tabs will be available at any vehicle licensing office, for replacement or renewal.

watv-1

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Before being licensed for on-road use, the WATV must have a safety inspection and VIN verification by a licensed Washington ATV dealer/repair shop and must meet equipment requirements contained in RCW 46.09.457. The WATV owner must provide a signed declaration which also contains a release of liability.

Authorized use 

Licensing the vehicle for on-road use does not qualify the vehicle to travel on any roadway. Users are cautioned to verify where a WATV is authorized to be operated. This can be done by visiting the town, city, or county webpage in which a user wishes to operate the vehicle.

Licensing of the vehicle is not restricted to these areas.

Fees 

The $18 off-road licensing fee is deposited in the non-highway and off-road vehicle activities program account.

The $12 on-road licensing fee is deposited in the multiuse roadway safety account.



New license plates benefit 4-H, honor state flower

January 3, 2013

4h-and-stflwrNew specialty license plates featuring the 4-H clover and Washington state flower, the rhododendron, are now available.

Revenue generated from the sale of specialty plates not only goes to the state, but also goes to organizations associated with each plate.

For example, money collected from the sale of the 4-H plate goes toward activities to support the 90,000 Washington boys and girls that participate in 4-H.

And revenue from the state-flower plate generates revenue for garden associations statewide.

Specialty plates cost $40 more than standard plates; renewal costs $30.

Visit the DOL’s website at the links below to learn how to purchase each specialty plate.

4-H Plates

State Flower plates