Reminder: All driver and vehicle licensing services will be unavailable August 31 through September 3 for system upgrades to improve customer experience in offices and online

August 23, 2018

Drives logoThe Washington State Department of Licensing will launch a modernized driver licensing system at the end of August, and customers need to be aware of office closures and the unavailability of online services.

  • Driver licensing offices will be closed on Friday, August 31 through September 3
  • Vehicle licensing offices will be unable to do vehicle transactions, August 31 through September 3
  • Online services will be unavailable, some starting as early as Sunday, August 26 through September 3
  • All licensing services in offices and online will return on Tuesday, September 4

Services impacted and not available include:

  • Driver license and ID card issuance
  • Vehicle and vessel registration
  • All online services, DOL’s call center, and reporting the sale of vehicles

“We apologize for the inconvenience this closure may cause but look forward to providing the residents of Washington with a modern, user-friendly system for driver and vehicle services,” said DOL Director Teresa Berntsen. “This new system will allow for an improved customer experience with several additional online service options.”

New Security Feature for Driver Licenses and ID cards

The method used to assign a driver license number to each person is changing and the new numbers will better protect everyone’s personal information. Washington driver licenses will now have the prefix “WDL” (Washington Driver License) followed by nine randomly assigned letters and numbers. This is a change from the current driver license numbers in use today which were based on a person’s name and birth date.

“We are pleased to provide this additional layer of privacy and security for our customers,” said Berntsen. The change to the new driver license number will start with all Washington driver licenses and ID cards issued on September 4, 2018. Those who already have a driver’s license or ID card will get the new number when they renew or replace it after September 4.

For more information about DRIVES, visit http://www.dol.wa.gov/about/what-is-drives.html.


Department of Licensing launching new, fully modernized driver licensing system September 4

July 26, 2018

Online and in-person service disruptions expected August 26 to September 3

The Washington State Department of Licensing is preparing to launch a modernized driver licensing system at the end of August, and customers need to be aware of office closures and service disruptions. In order to transition from the old system to the new system, driver licensing offices will be closed Friday, August 31 through September 3. Vehicle licensing offices may be open, but unable to provide licensing services.

Services impacted and not available are:

Customer Service Center

  • DOL’s call center
  • DOL’s on-line services

Driver License Services

  • Driver licenses
  • Instruction permits
  • Identification cards
  • Enhanced driver licenses
  • Commercial driver licenses
  • Certified copy of driver record (Abstract Driving Record)

Vehicle and Vessels

  • Vehicle and vessel registration
  • Vehicle titles
  • Reporting of sale of vehicles
  • Pick-up of registration and tabs ordered through on-line services

Business and Professional Licenses

  • Pro Rate and Fuel Tax
  • Counter services in Olympia and Vancouver

Beginning August 26, and throughout the weekend, many DOL online services, like those used to buy car tabs and renew driver licenses, will also be unavailable. A full listing of affected online services is now available on the DOL website.

“We encourage customers to come in early to complete their driver license and vehicle transactions to avoid the rush leading up to the new system cutover weekend,” said Teresa Berntsen, DOL Director.  “If you need to visit our offices, come in early, or skip the trip and renew by accessing our online services.”

Once complete, the second phase of the DRIVES project will improve services to citizens, agency business partners, and the state’s transportation system. State and federal agencies that rely on DOL data for public safety, licenses, identification cards, and revenue will also benefit from the new system.

This is the second in a series of overhauls to DOL’s legacy systems.  The first phase, which updated vehicle licensing systems, was successfully completed in December 2016.  A third project is planned to address the agency’s Business and Professional Licensing systems.

For more information about DRIVES, visit http://www.dol.wa.gov/about/what-is-drives.html.


Department of Licensing to begin new marking on all standard-issue driver licenses and ID cards starting July 1 to help bring state into compliance with REAL ID Act

June 28, 2018
ID2020 logo

On Oct. 1, 2020, the REAL ID law goes into effect in Washington.

Olympia – Next week, the Department of Licensing (DOL) will begin marking all standard driver licenses and ID cards with the language, “federal limits apply,” to help bring Washington into compliance with the federal REAL ID Act.  DOL expects Washington to be in full compliance by fall 2018.

By October 1, 2020, standard driver licenses and ID cards will no longer be an acceptable form of identification for boarding domestic flights and entering some secure federal facilities, like military bases and nuclear power plants. There are a variety of identity documents that can be used to board an airplane or enter secure federal facilities, including:

  • U.S. or foreign Passport
  • U.S. Passport Card
  • Military ID
  • DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
  • Enhanced driver license
  • One of several other types of federally approved forms of identification (tsa.gov).

“There is plenty of time to educate yourself on all options and choose the identification that works best for you,” said Pat Kohler, DOL Director. “Our ID2020 campaign was created to help educate Washington residents about the REAL ID Act requirements and their options for REAL ID compliant documents if they plan to travel within the United States.”

The main goal of the ID2020 campaign is to help Washington residents decide which identity document best fits their lifestyle.  Even though REAL ID goes into effect on October 1, 2020, it only affects people who want to travel by plane or access certain federal facilities. A standard driver license or ID card will work for other U.S. travel like driving in Washington, across state lines, or riding a train.

Washington’s enhanced driver licenses (EDLs) and enhanced ID (EIDs) cards are REAL ID compliant, and valid for air travel within the United States and can be used to cross the borders of Canada and Mexico by land or sea. Some commonly needed documents to get an EDL/EID are certified birth certificate, U.S. passport or military ID.  A full list of document options to obtain an enhanced driver license or ID card is available on the DOL website.

Visit ID2020WA.com, to view informational videos, take a quiz to help determine which ID you need, and learn more about REAL ID.

For more information about REAL ID and what it means for Washington, visit the DOL website



Washington Department of Licensing takes steps to comply with Real ID Act

June 1, 2018

New marking to be added to all standard-issue driver licenses and ID cards

Examples and features of standard driver license and enhanced driver license.

Choose the identification that works best for you. (Click for larger view)

Olympia – Starting July 1, 2018, the Department of Licensing (DOL) will begin marking all standard driver licenses and ID cards with the language, “federal limits apply.”

The change aims to bring Washington into compliance with the federal Real ID Act, which requires all states to mark identification documents that do not comply with the federal law. Under Legislation signed (app.leg.wa.gov) by Gov. Jay Inslee, DOL expects to be in full compliance with the REAL ID Act by fall 2018.

Over the next two years, all Washington residents will have to make a choice about their identity documents. By October 1, 2020, standard driver licenses and ID cards will no longer be an acceptable form of identification for boarding domestic flights and entering some secure federal facilities, like military bases and nuclear power plants.

DOL’s enhanced driver licenses (EDLs) and enhanced ID (EIDs) cards are Real ID compliant, and valid for travel as are passports, permanent resident cards and military IDs.

Standard driver license and ID cards can continue to be used for the following:

  • Driving
  • Applying for or receiving federal benefits
  • Entering a federal facility that does not require ID (post office)

An enhanced driver license or ID card is completely voluntary and optional. Some commonly needed documents to get an EDL/EID are certified birth certificate, U.S. passport or military ID.

full list of document options for obtaining an enhanced driver license or ID card is available on the DOL website.

“If you know you will not be flying or already have a federally approved document such as a U.S. passport, passport card or military ID, you do not need an enhanced driver license or ID card,” said DOL Director Pat Kohler.  “There is plenty of time to educate yourself on all options and choose the identification that works best for you.”

For a full list of federally accepted documents and information about REAL ID and what it means for Washington, visit the DOL website.


May is National Motorcycle Safety Awareness Month

May 2, 2018

WA DOL image

Spring is here and that means motorcycles are beginning to appear in greater numbers on Washington roadways.

In recognition of National Motorcycle Safety Awareness Month, the Department of Licensing is recognizing May as an opportunity to encourage drivers and motorcyclists to share the roads and highways.

Motorcycle safety depends both on motorists sharing the road with motorcycles and motorcyclists making good decisions to help them reach their destinations safely.  If everyone does their part, we’ll all drive on safer roadways in 2018.

Motorcyclists can be hidden in a vehicle’s blind spot, so drivers should always check their blind spots before entering or leaving a lane. In addition, drivers should be especially cautious of distractions behind the wheel. Looking down at a text could mean missing a motorcyclist when preparing to change lanes.  Don’t let one text change anyone’s life forever!

To help drivers understand what they can do to make roads safer for motorcyclists, the DOL’s Motorcycle Safety Program created a motorcycle awareness video called “A Second Look” that has received hundreds of thousands of views on YouTube and millions of shares around the world on Facebook.

In 2015, 73 percent of motorcycle fatalities were determined to be the fault of the rider, with the top three causes being alcohol or drug impairment, rider negligence, or excessive speed. Riders have the ability to minimize or eliminate these risks through continued training.

DOL’s Motorcycle Safety Program promotes the benefits of motorcycle training with the exciting video series, “Training is Everything.”

More tips for safe riding:
• Wear bright-colored, reflective clothing and protective eyewear.
• Keep headlights on at all times.
• Watch for animals in your path, especially at night.

For more information about motorcycle safety, visit https://www.nhtsa.gov/road-safety/motorcycle-safety.

More information about motorcycle safety training and motorcycle endorsement requirements is available at DOL.WA.GOV.

Visit the DOL YouTube page to watch our motorcycle safety playlist. It’s a great link to share with all the motorists and motorcyclists on your newsfeed!


DOL to hold public hearings on REAL ID marking for standard driver licenses

May 1, 2018

WA State Dept of Licensing

Olympia – In May, the Department of Licensing will hold six public hearings across the state to receive public comment on the proposed marking of standard driver licenses and ID cards that will start this summer.  This rulemaking is part of the requirements of the federal REAL ID Act that all states are required to comply with by October 2020.

Hearings will be held May 8 – 11, and May 22 & 23 in Lacey, Kent, Spokane, Kennewick, Mount Vernon and Yakima. The agenda for the hearings will include a general REAL ID presentation with time for questions, followed by the formal public hearing on the marking. There is also a link on the DOL website to submit comments on the proposed rule for those that can’t attend one of the hearings.

Starting July 1, DOL plans to begin marking all standard driver licenses and ID cards with the proposed language, “federal limits apply.” The federal Real ID Act requires states to mark identification documents that are not Real ID compliant. Beginning October 1, 2020, standard driver licenses and ID cards are not an acceptable form of identification for boarding commercial airplanes and entering some secure federal facilities, like military bases and nuclear power plants.

The public hearing schedule is as follows:

May 8, 2018
2:30 p.m.

Lacey City Hall
College St SE
Lacey, WA 98503

May 9, 2018
10 a.m.

Kent Memorial Park
850 N. Central Ave.
Kent, WA 98032

May 10, 2018
9 a.m.

Spokane City Hall
808 W. Spokane Falls Blvd.
Spokane, WA 99201

May 11, 2018
9 a.m.

Southridge Sports & Event Complex
2901 Southridge Blvd #A
Kennewick, WA 99338

May 22, 2018
6 p.m.

Skagit Station Community Room
105 E. Kincaid
Mount Vernon, WA 98273

May 23, 2018
6 p.m.

Laborers International Union Hall
507 South 3rd Street
Yakima, WA 98901

Washington State’s enhanced driver licenses (EDLs) and enhanced ID (EIDs) cards are considered Real ID compliant, as are passports,  green cards and military IDs. For a full list of federally accepted documents and information about REAL ID and what it means for Washington, visit the DOL website.

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