DOL to reopen 16 more driver licensing offices by appointment July 13

July 9, 2020

Offices reopening July 13Another round of driver licensing office reopenings is set for Monday, July 13, with 16 more locations resuming in-person services by appointment only. That will bring the total number of reopened offices statewide to 29.

The Department of Licensing (DOL) closed driver licensing offices in late March due to COVID-19 concerns. They began to reopen in June with the Bellingham, Bremerton, Clarkston, Federal Way, Kennewick, Lacey, Lynnwood, Moses Lake, Parkland, Renton, Spokane, Vancouver North, and Wenatchee locations.

Next to reopen are:

  • Centralia
  • Colville
  • Hoquiam
  • Kelso
  • Kent
  • Mount Vernon
  • Omak
  • Pullman
  • Puyallup
  • Seattle Downtown
  • Shoreline
  • Smokey Point
  • Spokane Valley
  • Tacoma
  • Vancouver East
  • White Salmon

Offices are operating at significantly reduced capacity with social distancing and other safety measures in place.

Customers are urged to go online or call the Customer Service Center (360-902-3900), if possible, to get what they need. Online services are regularly being expanded.

Appointments are for customers who cannot complete their transaction online, by phone, or by mail. Please be patient, as appointments are very limited.

Services offered by appointment only include:

  • First-time driver license, including knowledge and skills testing (where offered)
  • First-time identification card
  • Enhanced driver license (EDL) and enhanced ID (EID)
  • Name change on license/ID
  • Instruction permit
  • Commercial driver license (CDL) and commercial learner permit (CLP)
  • Agricultural permit, including knowledge and skills testing (where offered)
  • Reinstatement, including knowledge and skills testing (where offered)
  • Occupational restricted license
  • Driver training school instructor test

Please keep in mind that the REAL ID enforcement date has been pushed back a year to Oct. 1, 2021. There will be plenty of time to obtain a compliant document, such as an EDL or EID, before then.

Most residents are eligible to renew their licenses, identification cards, vehicle registrations, and instruction permits online.

Driver licenses and instruction permits expiring March 1 through June 30, 2020 were automatically extended for 180 days. Those expiring July 1 through Sept. 30, 2020 were extended for 90 days.

Residents can now apply for a first-time instruction permit online.

Commercial driver licenses (CDLs) and commercial learner permits (CLPs) expiring on or after March 1 were extended to Sept. 30, 2020. All CDL types and endorsements are covered.

When More Offices Will Reopen

We are working within the governor’s “Safe Start” guidelines to reopen all 55 driver licensing offices as quickly and safely as possible. The order is being determined by factors including geographic location, community access, volume history, capacity for safe delivery of service, weekdays open, and staffing considerations.

Reduced Hours Due to Furloughs

With the announcement of furloughs for all state workers, our days of operation are temporarily reduced. All offices will be closed July 10, July 17, and July 24, as well as one weekday per month from August through November.

Vehicle Licensing Offices

Vehicle licensing offices (VLOs) are open. VLOs handle vehicle tabs, boat decals, license plates, reports of vehicle sale or transfer of ownership, vehicle/boat registrations, trip permits, replacement titles, disabled parking placards/tabs, and more.

VLOs are not impacted by state worker furloughs and are on normal hours of operation.

How to Make an Appointment

Our online, phone, and mail-in services are the first option in most instances.

If an in-person visit to a driver licensing office can’t be avoided, you can make an appointment online or call 360-902-3900 for assistance setting one up. Appointments at the 16 newly reopening offices will be available online starting July 10.

The scheduling system automatically offers the first available dates. If appointment slots are filled, try again the next day. We cannot change an appointment after it is made, so if you need a different date/time, you must cancel your appointment and start over.

When an appointment is made, an email confirmation will be sent with instructions on how to check in to a “virtual lobby” upon arrival. Customers will wait in their vehicle until being invited into the building. There will be signage.

Those who show up to an office without an appointment will be scheduled for a return visit or redirected as needed.

Health and Safety Precautions

To reduce the risk of coronavirus spread, DOL is implementing several health and safety practices at driver licensing offices, including:

  • DOL employees will be screened for symptoms and wear personal protective equipment (PPE).
  • Visitors will be required to wear a cloth facial covering over their mouth and nose. They will be asked about symptoms and to wash their hands or use sanitizer prior to entering.
  • Physical distancing of at least 6 feet will be maintained between employees and visitors.
  • Hard plastic barriers will be installed at service counters, with 6 feet of distance between lobby chairs and 6-foot markers outside the main entrance.
  • There will be regular sanitizing of high-touch surfaces/areas.
  • Visitors showing signs of illness will be required to leave.
  • Customers will be made aware of requirements prior to scheduling an appointment.
  • Additional requirements may be needed for skills tests and will be communicated when scheduled.

Contact Us

Please be patient, as call volume is high.

Spanish/español

Lee esto en español.


Driver licensing offices to begin reopening by appointment June 22

June 15, 2020

Offices reopening June 22Driver licensing offices, largely closed since March 31 due to the COVID-19 pandemic, will reopen by appointment only in a series of stages beginning Monday, June 22. Health and safety measures will be taken by the Department of Licensing (DOL) to help protect both employees and customers at all locations.

The following offices will be the first to reopen for services that can be obtained only in person:

  • Bellingham
  • Bremerton
  • Clarkston
  • Federal Way
  • Kennewick
  • Lacey
  • Lynnwood
  • Moses Lake
  • Parkland
  • Renton
  • Spokane
  • Vancouver North
  • Wenatchee

Union Gap initially was also on the list, but the reopening of that office is on hold due to the impact of COVID-19 in Yakima County.

Customers are urged to go online or call the Customer Service Center (360-902-3900), if possible, to get what they need. Online services are regularly being expanded.

Appointments are for customers who cannot complete their transaction online, by phone, or by mail. With social distancing in place, offices will be operating at significantly reduced capacity and appointments will be limited.

Services offered by appointment only include:

  • First-time driver license, including knowledge and skills testing (where offered)
  • First-time identification card
  • Enhanced driver license (EDL) and enhanced ID (EID)
  • Name change on license/ID
  • Instruction permit
  • Commercial driver license (CDL) and commercial learner permit (CLP)
  • Agricultural permit, including knowledge and skills testing (where offered)
  • Reinstatement, including knowledge and skills testing (where offered)
  • Occupational restricted license
  • Driver training school instructor test

Please keep in mind that the REAL ID enforcement date has been pushed back a year to Oct. 1, 2021. There will be plenty of time to obtain a compliant document, such as an EDL or EID, before then.

Most residents, including those under age 24 and over 70, are temporarily eligible to renew their licenses, identification cards, vehicle registrations, and instruction permits online.

Driver licenses and instruction permits expiring March 1 through June 30, 2020 were automatically extended for 180 days. Those expiring July 1 through Sept. 30, 2020 were extended for 90 days.

When More Offices Will Reopen

We are working to reopen all of our 55 driver licensing offices as quickly and safely as possible. The order is being determined by factors including geographic location, community access, volume history, capacity for safe delivery of service, weekdays open, and staffing considerations.

This schedule may result in offices being open in counties not yet approved for the governor’s Phase 3 reopening. This decision, supported by the Governor’s Office, was based on the health and safety framework put in place as part of DOL’s reopening plan and currently in use in seven offices. DOL is confident services can be delivered safely.

Health and Safety Precautions

To reduce the risk of coronavirus spread, DOL is implementing several health and safety practices at driver licensing offices, including:

  • DOL employees will be screened for symptoms and wear personal protective equipment (PPE).
  • Customers will be asked about symptoms. They will also be encouraged to wear a cloth facial covering and wash their hands or use sanitizer prior to entering.
  • Physical distancing of at least 6 feet will be maintained between employees, customers, and vendors.
  • Hard plastic barriers have been installed at service counters, with 6 feet of distance between lobby chairs and 6-foot markers outside the main entrance.
  • Regular sanitizing of high-touch surfaces/areas will take place.
  • Customers and vendors showing signs of illness will be required to leave.
  • Customers will be made aware of requirements prior to scheduling an appointment.
  • Additional protective requirements may be needed for skills tests and will be communicated when scheduled.

How to Make an Appointment

With the announcement of furloughs for all state workers, our days of operation will be temporarily reduced starting the week of June 29. All reopening offices will be open Monday through Thursday in July, with the exception of Thursday, July 2 (we’ll also be closed July 3 in observance of Independence Day). We’ll be open Friday, July 31.

Customers with transactions that do not require an in-person visit will be asked to use alternative service channels, such as numerous online services, phone, or mail.

If an in-person visit is the only option, you can make an appointment online or call 360-902-3900 for assistance setting one up.

The scheduling system automatically offers the first available dates. If appointment slots are filled, try again the next day. Our representatives cannot change an appointment after it is made, so if you need a different date/time, you must cancel your appointment and start over.

When an appointment is made, an email confirmation will be sent with instructions on how to check in to a “virtual lobby” upon arrival. Customers will wait in their vehicle until being invited into the building. There will be signage.

Those who show up to an office without an appointment will be scheduled for a return visit or redirected as needed.

Vehicle Licensing Offices

Vehicle licensing offices (VLOs) are open. VLOs handle vehicle tabs, boat decals, license plates, reports of vehicle sale or transfer of ownership, vehicle/boat registrations, trip permits, replacement titles, disabled parking placards/tabs, and more.

VLOs are not impacted by state worker furloughs and are on normal hours of operation.

Contact Us

Please be patient, as call volume is high.

Spanish/español

Lee esto en español.

UPDATED 6/22/20


East Vancouver licensing service office switching to Monday-Friday schedule starting July 1, 2019

May 15, 2019

DOL logoThe East Vancouver licensing office is switching to a Monday-Friday schedule to better serve the needs of area residents. Effective July 1, 2019, this office — located at 1301 NE 136th Ave. — will be open as follows:

  • Monday: 9 a.m.-5 p.m.
  • Tuesday: 9 a.m.-5 p.m.
  • Wednesday: 9 a.m.-5 p.m.
  • Thursday: 10 a.m.-5 p.m.
  • Friday: 9 a.m.-5 p.m.

To prepare for this change, the office will be closed Saturday, June 29. The North Vancouver office, located at 9609 NE 117th Ave. (building 27, suite 2730), is staying on a Tuesday-Saturday schedule, or you can find an alternate location.

The following services will continue to be available at the East Vancouver office:

  • Apply for a new driver license or instruction permit.
  • Get an ID card.
  • Apply for an enhanced driver license/ID card (EDL/EID).
  • Renew a driver license, ID card, or EDL/EID.
  • Change the name or address on your driver license.
  • Request a copy of your driving record.
  • Replace a lost or stolen driver license, ID card, or EDL/EID.
  • Take a CDL knowledge test.

Driver license testing and motorcycle testing are not offered at the East Vancouver office.

Many services are available online.

The East Vancouver office can be reached at 360-260-6288.


Great tool for finding a driver licensing office near you

March 11, 2015
Click image to use the locator map.

Click image to use the locator map.

Looking for a driver licensing office near you?

An online “locator map” on the Department of Licensing’s website is the best source for information about driver licensing office locations.

Just click on any city appearing on the map, and you’ll be taken to DOL’s webpage featuring specific information about the driver licensing office in that city.

In addition to the address for each location, you’ll also find the days and hours each office is open.

Current wait times for each office are also found by using the locator map.

Just above the locator map, you’ll also find a drop-down menu featuring a complete list of driver licensing office locations.  Here, the cities are conveniently listed in alphabetical order.

When looking for the location of a driver licensing office, DOL highly recommends using the locator map; especially since search engines can produce inaccurate information.