New Washington driver license and ID cards

February 17, 2017
New WA driver license (front view)

New WA driver license (front view)

(Post updated at 2:59 pm)

Washington state is starting to issue newly designed driver licenses and ID cards aimed at better protecting residents from identity theft.

“This new card system has incredible security features in it that will really decrease the amount of counterfeit cards that exist in the world,” said Pat Kohler, director of the state’s Department of Licensing.

Those security features include fine-line printing and ultraviolet ink (view flyer detailing new features).

The state will roll-out the new cards over the next several months, beginning at its licensing office in Shelton.

“And sometime this summer, we would finish the roll-out at all of our 56 offices,” Kohler said.

The new licenses and ID cards have a new look, but their functions haven’t changed. The Enhanced Driver Licenses and Enhanced ID Cards (EDLs/EIDs) can be used for all federal identification purposes, including: entering secure federal facilities and, following the January 2018 federal compliance deadline, boarding domestic flights at commercial airports. Standard driver licenses and ID cards are still not valid for these federal purposes.

 

                                                                       NEW LOOK DOCUMENTS NOW AVAILABLE ONLINE

New header colors on WA driver licenses, enhanced driver license, ID cards

New header colors on WA driver licenses, enhanced driver license, ID cards

Want the new driver license before its available at your local licensing office?

Residents who are eligible to renew their license online will automatically receive the new-look license.

In fact, all documents purchased online will now be issued with the state’s new updates. Those documents also include ID cards, enhanced driver licenses, commercial driver licenses and temporary licenses.

 

BUT WHAT ABOUT MY CURRENT DRIVER LICENSE OR ID CARD?

You might be wondering, So, what about my current driver license?

Kohler said people don’t need to worry because all current licenses will remain valid until they expire, so nobody needs to make a special trip to have their license or ID card replaced.

 

TEMPORARY LICENSE WILL NO LONGER HAVE A PHOTO

Temporary licenses issued in driver licensing offices will now be printed on a full sheet of paper instead of being a paper copy of the actual license. This is similar to how it’s already done online, and will no longer include a photo.

Kohler said removing the photo should help prevent identity theft.

“The current temporary driver’s license is so similar to your original driver’s license that you get in the mail, it creates a false sense of security (because it is simply a temporary document).”

 

“HOW CAN WE IMPROVE THE EXPERIENCE FOR THE CUSTOMER?”

Kohler said the process of updating the state’s Central Issuance System also presented an opportunity at its licensing offices.

“It was great opportunity for us to look at process improvement, and look at how our customers flowed through the office,” she said.

A decision was made to change that flow.

Upon arriving at a licensing office, a customer’s first contact will now be with someone who will review their documents.

Kohler said this change is aimed at ensuring the customer arrived with the correct documentation needed for obtaining a driver license or ID card.

“This will save our customers a lot of time,” Kohler enthused. “They won’t have to sit around and wait, then come up and find out that they didn’t have the required documents.  They’ll immediately be able to find that out and be able to know what they need to come back with.  And at the same time, it doesn’t back up the line.”

Expect to see this new customer flow, wherein documents are reviewed upon the customer’s arrival, at all licensing offices by this summer.

 

VIDEO

The video below offers additional information about the state’s new driver licenses and ID cards.

 

DOL ONLINE

The Department of Licensing’s website is dol.wa.gov.


State begins rolling out six-year driver licenses on February 10

February 6, 2014
WA DOL

WA DOL

Beginning February 10, all new driver license applicants will receive a license that’s valid for six years, as the Department of Licensing starts transitioning from a five-year to a six-year driver license.

New driver license applicants include individuals applying for their first license and those who are transferring their licenses from another state.

The per-year cost for a driver license will remain at $9 per year, but new applicants will pay for the additional year, which changes the fee from $45 to $54, not including the $35 application fee.

Adding a new motorcycle endorsement for up to six years will cost $2 per year.

Washingtonians who are obtaining their first Washington state ID cards will also be issued a card valid for six years beginning on February 10, at a cost of $54, or $9 per year.

Those renewing a current Washington driver licenses or ID cards will start transitioning to a six-year renewal period later this year.

In 2012, the Washington State Legislature authorized extending driver’s license terms from five to six years to improve customer service by reducing customer volumes and wait times in driver license offices.


Some drivers fooled by third-party license renewal offers

February 8, 2012

Several websites targeting drivers across the country are promising easy online driver license renewals, but appear to be delivering little except credit card charges.

These companies, which appear to be located in foreign countries, are using paid advertising results on the major Internet search providers like Google and Yahoo to lure customers away from the official Department of Licensing (DOL) website. This is leading to extra fees paid to unknown companies who appear to be offering little more than services already available for free using the official DOL website.

Customers have reported these sites are charging as much as $35 dollars for “customer service” assistance in renewing a driver license. In addition many of these customers suspect these sites have sold their personal information to others for marketing purposes.

DOL posted a video on YouTube this week explaining that these websites are not associated in any way with DOL.

Doing business online with DOL and other government agencies is fast, easy and secure, but know these simple tips to make sure you are doing business with us and not an imitator:

  • Access to DOL information and forms is free on the DOL website.
  • Whenever you look at search results, keep in mind that the first several results may be paid advertising. Don’t just click on the first link; take a moment to examine your search results and pick carefully. If you need to do business with DOL, choose one that includes our “wa.gov” domain in the website address.
  • Take time to read the fine print. These sites are taking advantage of the fact that people seldom read disclaimers on websites.

Recent KING 5 report about DOL facial recognition program contained a false statement

January 24, 2012

Individuals who fraudulently obtain Washington state driver licenses and ID cards present a serious risk to the safety and economic health of our residents and businesses. To fight this type of illegal activity, DOL has been working with the State Legislature for several years to obtain the authority to use a proven, non-invasive facial recognition system already in use for our Enhanced Driver License program to monitor regular driver license and ID card transactions for potential fraud.

In a story broadcast during the 11 p.m. newscast on January 23, 2012, KING 5 stated that DOL operated facial recognition software for regular driver license and ID card transactions without legal authority. This is a false statement. DOL was fully authorized to operate this system as a pilot program by our state’s 2009-2011 transportation budget. This budget, passed by the Legislature and signed by the Governor on May 13, 2009, contained this provision:

“(7) The department may seek federal funds to implement a driver’s license and identicard biometric matching system pilot program to verify the identity of applicants for, and holders of, drivers’ licenses and identicards. If funds are received, the department shall report any benefits or problems identified during the course of the pilot program to the transportation committees of the legislature upon the completion of the program.”

The pilot program ended when the 2009-2011 transportation budget expired. We are now working with the Legislature to make the use of this technology a permanent part of our processes.

DOL appreciates KING 5’s efforts to keep the public informed about the use of our facial recognition system, but it is important for the public to understand that DOL has not used this system in any way that was not fully authorized by law.

The use of facial recognition in our Enhanced Driver License program and in our regular driver license and ID card processes during the pilot program from November 2009 through June 2011 has demonstrated a need to have this system in place to make sure DOL is doing everything possible to protect public safety and the personal identity information of our state’s residents.

The use of facial recognition in our Enhanced Driver License program and our pilot program has identified three primary reasons individuals fraudulently obtain multiple driver licenses or ID cards. These are:

• To continue driving after a driver license suspension or revocation

• To purchase or consume alcohol as a minor

• To engage in criminal activities including identity theft

In 2011, the use of facial recognition by our agency resulted in 571 driver license suspensions and the cancellation of 560 fraudulent records and the associated cards. We also are working our way through 3,800 more cases of fraud identified by the facial recognition system during the pilot program.

Our facial recognition system also has allowed us to identify cases where individuals were maintaining multiple identities to fraudulently collect benefits through state entitlement programs.