Life Hack: Renew your license or ID card online at dol.wa.gov

September 14, 2017

It’s that time again…you get a notice in the mail and now all you have to do is decide when you have time to renew your driver license. If the mere thought of that task feels a little traumatizing, you’re not alone. But we have good news, times have changed and now by visiting DOL.WA.GOV  you can securely renew your license or ID card ONLINE, using your smartphone, tablet, or computer! That means no line, no sacrificed lunch hour and no need to touch up your roots for a new photo.

It’s true that not everyone’s eligible to use our online services every time they need to renew. If you’re a Washington State resident you can only renew online every other time your license or ID expires. But did you know that in the past two years over 400,000 eligible people statewide waited IN-line to renew instead of going ONline? That’s a pretty significant number and it averages out to about 1,700 people per month.  If all of those people had renewed online, it would have made the in-office experience faster and more pleasant for the lady who was there for an eye exam, or the guy who just moved from California. So it’s an option worth checking into if your expiration date is coming up.

Here are the details:

Time to Renew! You have 3 options:

  1. License eXpress
  2. Online (without a License eXpress account)
  3. At a driver licensing office. Be prepared to wait in line. See Tips for visiting an office: Driver licensing offices.

 

Who can’t renew online?

  • You’ll need to visit an office if you:

◦Are under 24 or over 70 years old

◦Need to pass the vision screening

◦Need a new photo taken

 

Not you? Then congratulations, you’re eligible to renew online. You’ll need:

  • A device that allows you to access the internet
  • Your driver license or ID card number
  • Your Social Security number – last 4 digits
  • Visa, MasterCard, or American Express
  • Email address and/or printer

 

Hmmm…What else?….

Will my card have a new photo?

We use the last photo we took. If you want a new photo, you’ll need to visit a driver licensing office.

When will I get my new card?

You should receive it in 2-4 weeks. If you don’t get it within 30 days, please contact us at CustomerCare@dol.wa.gov.

Do I have to download an app?

No.

More questions?

Click here.

Help us spread the word to friends, coworkers, family and everyone else on social media. Don’t be shy, if you have a friend or family member who is new to online services or their electronic device, offer to assist them by sharing  this video and explaining the process.



DOL makes managing driver and vehicle licenses easier

September 17, 2012
DOL image

DOL image

OLYMPIA—The Department of Licensing introduced a fast, easy way to manage your driver license and all of your vehicle, trailer and boat licenses in one secure online service called License Express.

This new service allows people to take care of all of the most common DOL license transactions like renewals and address changes. It also makes it easy to take care of many less common tasks like ordering a duplicate driver license or ID card, signing up for email renewal reminders, ordering copies of your driving record and report the sale of vehicles or boats.

It’s no secret our customers typically dread a trip to a local driver licensing office to wait for service,” Licensing Director Alan Haight said. “License Express is like having a DOL office at home.”

License Express ties together DOL’s most popular online services that, individually, have been used more than 2.5 million times by customers wanting to skip a trip to an office. DOL plans to keep improving this new service over time and adding more features to make it even more useful and save DOL customers more time.

License Express takes advantage of a highly secure login process through the state’s Secure Access Washington service to safeguard personal information.

DOL customers can learn more about this new service and sign up at the DOL website at dol.wa.gov.