The Washington State Department of Licensing launched a modernized driver licensing system over Labor Day weekend. Customers will experience slower service during this transitional time.
The new system will improve services to citizens, agency business partners, and the state’s transportation system. State and federal agencies that rely on DOL data for public safety, licenses, identification cards, and revenue will also benefit from the new system.
This is the second in a series of overhauls to DOL’s legacy systems. The first phase, which updated vehicle licensing systems, was successfully completed in December 2016. A third project is planned to address the agency’s Business and Professional Licensing systems.
For more information about DRIVES, visit http://www.dol.wa.gov/about/what-is-drives.html.