The Department of Licensing warns Washington residents to be vigilant about protecting themselves from potential phishing schemes involving driver licenses, ID cards and instruction permits. Phishing involves tricking individuals, usually using computers, into volunteering personal information about themselves that can be used for fraud like identity theft.
Recently, a letter was sent to an individual in Clark County who applied for an instruction permit. It said he had been selected for additional verification and that in order to receive his permit he needed to go to a website and answer some security questions.
The website was similar in appearance to DOL’s website, but is not associated with the department. He was asked to enter a verification code provided in the letter, and a counterfeit page asked for personal information like Social Security numbers and driver license numbers of his parents. The letter also directed customers to contact customer service representatives at an email not associated with the department.
DOL is currently investigating this reported fraud and is taking steps to have the fraudulent website shut down.
At this point, an analysis of the fraudulent website appears to indicate this is an isolated incident limited to one victim. However, we urge customers to contact us right away if they received a letter that directed them to a website to verify personal information. You can email the department at email@example.com or call us at 360-902-3915.